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                                                            Order Info

 

(1) For your easy ordering process and secure on-line credit card payment, we have provided the "Add to Cart" button though PayPal.

(2) For those who do not want to open account at paypal or do not use Credit Card, we will accept your personal check or MO sent to our US office at "Kencrest USA, Inc. 9325 Lima Ter. S., Seattle, WA98118, United States".  Phone 858-204-0197 (please make your check payable to "Kencrest USA, Inc." and allow several days to clear the personal check). You can e-mail your order and payment information to koki@kencrest.us

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     For those who do not want to use Online Credit Card Payment System or PayPal System, we accept your order and Credit Card payment by "FAX to our Japanese office Fax No. 81-575-25-2699 (Order Form)" or "Phone Call to our US Office 858-204-0197". Below Order Information are required for processing your Credit Card payment.

*Your Order List :

*Type of Your Credit Card :

*Your Credit Card Number :

*Expiration Date :

*Your Verification Number (3 or 4 Digit Number) :

*First Name (Exactly same as the name on your Credit Card) :

*Last Name (Exactly same as the name on your Credit Card) :

*Street Address :

*City :

*State or Province :

*Your Zip Code or Postal Code:

*Country :


(3) We will basically ship your order directly from Japan via EMS (speed post, insured). It will usually take only 3-5 days to arrive you. As soon as the shipment is made, we will e-mail you the EMS tracking number, and you can trace it at EMS Trace

(4)  The shipping charge of $7 will be added to your initial knife ordered, and no additional charge for the second knife and more, if ordered together.

(5)  Any defective knives, if found, can be returned to our US office address below for refund or replacement. (This does not cover any misuses or abuses.)

     After the receipt of your order item, if you do not like it, you may return the knife within 10 days. (Shipping cost for returning will be customer's cost.) Please notify us for the return by Email at koki@kencrest.us. All returns should be made in original package and they must be new.  (Never used and never be in Water).

Our US Office Address
Kencrest USA, Inc.
9325 Lima Ter. S.,
Seattle, WA98118

United States


(6)  Unlike common kitchen knives available in the market, Japanese Chef's knives are extremely sharp. Please use special care to use them (never use to cut a frozen foods and bones), and after used, please wipe the blade with a dry cloth and store in the safe and dry place (dishwasher machine is not recommended). 

(7)  We also have another website for Outdoor use knives produced in Japan. Please look at the top brand knives such as "Hattori", "Mcusta", "Seki-Cut", "Saji" etc at www.japaneseknifedirect.com (JKD) 
 

                          THANK YOU FOR SHOPPING WITH US



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